Testimonials

9.28.2009

Team at Executive Insurance,
 
I want to thank you for both the birthday and the Anniversary cards.  It was so nice to have someone to remember these important personal dates.  It may be a small thing to others, but it was big to us! 
 
As you may not know, the wedding date is shared with my wife's grandmother (pass), mother (pass), ourselves, and my youngest daughter.  Our son and other daughter each were married in the month of September, but note the same date.  When my daughter was married a special article was carried by the Canton newspaper!
 
In this time, there are so few people that even bother to say something let alone send a card.  Not even family seems to care any more.
 
I greatly appreciated the thoughts and that is a good reason to remain a customer with Executive Insurance.   You are a valued company.
 
Sincerely,
Richard Teeple

09.10.2009

LinkedIn Recommendations  

Jeff Robinson has endorsed your work as President, CEO at Executive Insurance Group. 

Dear Barbara,
I've written this recommendation of your work to share with other LinkedIn users.

Details of the Recommendation: "Barbara and her company has handled my families insurance needs for over 25 years. She always puts the needs of my family first when recommending insurance. I appreciate her personal touch in conducting business. She has guided her staff to be friendly, knowledgeable and responsive to all of your needs.

I would highly recommend Barbara and her company for your personal and business insurance needs.

Thank Barb!!"
Service Category: Insurance Agent
Year first hired: 1984
Top Qualities: Great Results, Expert, High Integrity  

09.11.2009

LinkedIn Recommendations  

Gloria Cuerbo-Caley has endorsed your work as President, CEO at Executive Insurance Group. 

Dear Barbara,
I've written this recommendation of your work to share with other LinkedIn users.

Details of the Recommendation: "Barbara is a lady of very high integrity. She is very personable and enjoys her job - which makes her and her team a great source to look over individual and business insurance needs. She is quick to followup with an idea which might work better for you as well as staying on top of everything that is available to you in the insurance industry - but she is never pushy. Barbara is dependable, trustworthy and is always there when you need her. I can't imagine having my insurance with anyone else - and you can take that to the bank!"
Service Category: Insurance Agent
Year first hired: 1996 (hired more than once)
Top Qualities: Great Results, Expert, High Integrity  

 2/18/2009

Barbara, Mary, Cheri, & Ashley,

Thank You, Thank You, Thank You!

You definitely have talent and show professionalism in your monthly Lunch Bunch. You should have all of Stark County as clients with all that you offer.

Marie Brahler

Brahlers Service Team of Professionals

2/17/2009

Barbara,

Thanks and thank you for your quick review and response. I've been meaning to do this for several years and wish that I had taken care of this sooner. The best part about this is of course rekindling our friendship.

Thanks for your kind and patient ear on Friday. And of course, for the tour of your office. Very nice.

You and your team have done a great job helping me and my family maintain the coverage we need and saving alot on premiums.

Thanks so much!

Dennis

Late Saturday afternoon on July 26th the Avondale section of Canton experienced one of the worst hail storms in its history. Hail stones approaching 3" in diameter pelted every house in the neighborhood for about 10 minutes. Following the storm we assessed the damage and felt rather lucky that only 9 screens and several pieces of siding were beyond repair. However, we thought it would be prudent to report this loss to our insurance agent, Barbara Fausnight of Executive Insurance Group. We E-mailed her to inform her about the hail damage and included pictures which clearly indicated the ferocity of the storm. We received an acknowledgement from her on Sunday morning advising us that Mary Grimes would be reporting this to Westfield Insurance and that a claim adjuster would be contacting us shortly. We were called by the Westfield insurance adjuster on Monday and Tuesday he visited our home to inspect for damage. In addition to the screens and siding he also noted that our roof was severely damaged and would need to be replaced. He also noted a torn patio table cover and grill cover and included those items as lost as well. On Wednesday we received partial reimbursement for this claim which enabled us to begin the repair process…just 3 business days following the storm!

Mary was also very helpful in explaining the claim process as it was our first in all the years that we have been homeowners. She also recommended several reputable roofing companies. Our roof has been replaced and we couldn’t be happier.

When relating our insurance experience to our neighbors we realized what really first class service we had received. Some of them were still waiting for an insurance adjuster to check their homes. Others experienced confrontation with their insurance companies. Needless to say, we were VERY PLEASED with our insurance experience. Barbara and Mary really made us feel that they genuinely cared. Now that’s CUSTOMER SERVICE!!

 ^{Michael T. Ridenour}

BB- 

    Thanks for sending Ashley a birthday card.  With our crazy family, she doesn't get many cards!  Her party was so much fun - Alida would have laughed until she cried!  We went to see Secret Life of Bees on Saturday - it is AMAZING!  I don't know how anyone could give it a bad review. 

    Our mechanic said to tell our insurance agent what a great driver Ashley is - she avoided a huge accident potential on the way home from school.  It was on Monday, when it was icy out, and a woman was killed at our corner... The car felt like the Hulk grabbed a hold of it, and it was shaking.  Then she saw the tire fly across the road!  It completely blew off, and she had to steer it off to a side street off Brunnerdale, and we had to have it towed... Reed's Towing that you recommended was very good and fast.  So now she has 4 new tires - thought if one blew, the rest would soon... 

    Love you, Lynne